FAQ

If your questions can’t be answered here please contact us and we will answer any you have and provide you with the need to know facts about water conservation and rain collection barrels.

Existing Customer Questions

What are your service areas?

Complete installations are limited to the South Florida area, particularly Miami-Dade County, Broward County, and Palm Beach County.

I want one! What do I do now?

Please give us a call at 954-526-5322 to schedule a site visit at your home. Each site visit comes with a consultation fee. Fees are currently set at $50 for Broward County and $75 for Miami-Dade and Palm Beach Counties. If you decide to go through with a Water Wise installation, the consultation fee will be credited to the cost of the installation. This is not an additional fee. If you decide, after a site visit consultation, that you do not want a Water Wise installation, you will have to pay the one-time consultation fee.

Do I currently need gutters on my house to install rain barrels?

Yes, rain gutters are required to channel the rain that lands on the roof into the rain barrels. Water Wise handles everything else – gutter tie-in, capture, pressurization, overflow, etc.

Can I install more than one rain barrel at a time?

Yes, up to 4 rain barrels can be connected together to provide 220 gallons of rainwater catchment.

Is there a minimum order?

The complete installation of a single rain barrel is $249 and each additional, connected barrel is $150. Complete rain garden installations start at $350/100 square feet (10’ x 10’). Water Wise offers a standard $25 discount to existing customers on any additional service at any time and a $50 discount to new customers on any additional services done or agreed upon the day of initial installation.

I already have a rain barrel. What is your price to install?

Yes, we are happy to work with whatever barrel you choose.

What colors can my barrel be?

Any color that you would like, really. We offer a limited amount of dark earth-tone colors that blend into the landscape. Additional colors may incur an additional fee. Dark colors inhibit algae growth.

Can I drink the water?

ABSOLUTELY NOT!

All barrels are marked as non-potable and should not be consumed. Although, it is likely safe and people have been drinking rainwater for thousands of years, we do not encourage or condone you to drink the water. This is due to permitting restrictions and not knowing how long the rain has been sitting in each barrel, algae growth, etc. It is safe and permitted to use throughout your landscape.

What is your pricing policy?

Prices are good for 30 days. Water Wise also offers a standard $25 discount to existing customers on any additional service at any time and a $50 discount to new customers on any additional services done or agreed upon the day of initial installation.

What are your warranty and return policies?

Water Wise fully-warrants their products and installations for a period of three years. No refunds are given, only an exchange of the barrel, with a 60-day money back guarantee.

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